Navigating and Editing Your Event

In this help article we will be looking at how to navigate and edit your events. A event will house all of your individual sessions. If you are running a Virtual Event with multiple sessions, typically you would have an individual event for this. If you are running a webinar series over a prolonged period of time, it may be better to keep these all in the same event. Now, let's explore the options within your project.

Note: You will need to be using an 'Editor' or 'Manager' login type to access the all functions explain in this article. Read more on user login types here.

1

Firstly, login to the streamGo platform by visiting https://events.streamgo.live/dashboard . Once you're logged in, go to "Events" in the top navigation bar. Find the desired event you would like to edit and click the title or pencil icon to view this. You will then be taken to the Details section of the event. We will explain all of the options on this page:

  • Name: This is the name of your Virtual Event or the name or your webinar series
  • External domain: This should only be toggled on if you are planning to use your own domain. For example, our streamGo domain is streamgo.co.uk
  • URL: This will show the slug, which forms part of your events full URL. eg; https://example.com/EVENT_URL_HERE
  • Locale: This is the language that you would like your event site to be in and will replace all standard text within the template to your selected locale
  • TImezone: This is the timezone you plan to host the event in and is useful for registration and reminder emails
  • Brand Code: This is a free text field you can use to identify brands or publications internally and help with grouping for multi-event registration
  • Start and End Times: These should cover the entire event, so if you have multiple sessions within one event, the end time should be set to the end time of the final session
  • Passcode: This allows you to set security on your event so that passcodes are required for access
  • Redirect to Login: This allows you to set your event to go to the login page first rather than registration. This is useful if you are uploading registrants or using an auto-registration system
  • Validate Registrant Emails: When enabled, this ensures registrations are using valid email addresses
  • Verify Registrant Emails: When enabled, this requires your registrants to verify their email address before they can be registered
  • Auto Registration: This allows the creation of an auto-registration link 
  • Enable Chat: This enables attendee chat on the event

2
Next, we will cover the other sections available in the menu which is displayed to the left hand side of the page whilst viewing your event:
  • Sessions: A list of all the sessions that are part of your event. We explore the options within this section later in this article
  • Emails: This is where you can create, clone and approve reminder emails. Read more about approving emails here, as well as scheduling emails here
  • Fields: This is where you can add, remove and edit your registration form fields. First Name, Last Name and Email are all in as default and cannot be removed or edited. You can add different field types such as radio button, checkbox, dropdown lists, text, textarea and countries. The Field Ref should not contain any spaces, but should be populated
  • Registrants: You can view, remove or upload registrants in this section. Find out more about how to upload registrants to your event here
  • Access Restrictions: This is where you can choose to allow or deny certain emails or domains
  • Branding: This allows you to hyperlink and upload a logo image, upload a background image and adjust the colours and styles of your page along with social sharing options
  • Layouts: This allows you to amend the layout of each page in your event. This includes the registration, login, thanks and session pages. These will typically be set based on previous events however elements can be removed if you wish
Note: Adding and removing elements will change the look of the page
  • Content: This allows you to add content to be displayed on each of the pages in your event. This will depend on the layout you have on these pages 
    • Homepage content will force users to hit the homepage until this is removed
    • Registration content will appear on the registration page
    • Registration email allows you to style out the email that your attendees will receive upon registering
    • Thankyou content appears on the page after the registration is completed
    • Login content appears on the login page
  • Content Blocks: Allows you to customise content on your pages, you can find our more information about these in our content blocks article.
  • Accounts: This is where you can assign which accounts can have access to elements of this project.
  • Reports: Allows you to view analytics and statistics for your event. Read more on reports by visiting the Reports section of our Help Site.

3

Next we will look at the "Sessions" section of your event and the functions within this. Within your event select "Sessions" in the left menu. You will then see a full list of your sessions. Click on the name of the session or the pencil icon to edit. Once within your session these are the some of the sections available to you:

  • Details: Here you can fill in appropriate details about your session, update session-level branding and disable captions.
  • Streams: This is where to upload your video for replay/simulive sessions. This section will be completed by the platform automatically for on-demand sessions. In here you can download recorded video content and transcript files.
  • Playlist: This is where you can upload content for live webinars, such as slide decks and pre-recorded video.
  • Questions: This is where you will manage the questions for your event
  • Polls: You can add a poll directly against this event by clicking the create poll button. Find out more about creating polls here
  • Alerts: These can be set up prior to a session or during the live session in the presenter studio. You can create as many alerts as you would like prior to the event. These alerts are then launched in the same way you would launch a poll
  • Content: This is where you would add your webinar description
  • Layout: This is where you can adjust the layout of the session page. By default this will be styled the same as the session layout configured for the event, however you can add or remove elements if you wish specifically for one particular session. These changes will affect the look and style of the page to attendees.
  • Reports: Here you can view at a glance reports and download more detailed reporting. You can also adjust the date by toggling off the automatic date option and selecting your own date range
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