Custom Domain Setup

Hosting webinars on your own domain couldn't be easier. Once your domain is setup with streamGo we can host your events on your own subdomain harnessing the power of the streamGo platform.

Choose your subdomain

You can use any subdomain of your main domain. For example, webinars.example.com or events.example.com.

Ask your IT team to setup the domain

We can’t access your domain without the help of your IT team. Please ask your IT team to add a CNAME record for your chosen subdomain pointing to [yourdomain].dns.streamgo.live.

For example, if your domain is webinars.example.com the CNAME will point towards webinars.example.com.dns.streamgo.live.

We’ll create the SSL for you

If you’re using a custom domain for your event, it is necessary to have an SSL certificate installed. This improves security and provides a better experience for your attendees.

Once your IT team has setup the custom domain, we can create the SSL for you. Just let our support team know and we will supply you with an additional CNAME record to assign to your custom domain.

Once we send you the CNAME records, please ask your IT team to add it to your custom domain DNS records and we will take care of the rest. The records must be updated within 48 hours.

Contact our support team

Once you've completed the steps above, contact our support team to have your domain tested and enabled. After that, you're good to go and can host events using your own domain.