Dynamic Question Functionality

This article will discuss the functionality of the Dynamic Questions system in the streamGo platform.

Article Contents:


Turning on Dynamic Questions

1

Select Projects in the top navigation. Then click the title of the event you wish to add questions to

2

Expand the Content menu on the left and click Events. From here click the title or pencil icon for the event you wish to add Dynamic Questions to

3

In the Details section you can toggle on Dynamic Questions. You can also select whether or not to Display All Questions Automatically


4

Be sure to Click the Update Event button to save your changes once you have finished your configuration


Dynamic Question Overview

1

Display All Questions Automatically – This toggle will make it so all newly submitted questions will be public automatically, allowing users to see and vote up the questions. 

2

Public Toggle – This toggle will make it so the submitted question can be seen and voted on by the audience. Manually toggle these when you believe the question is relevant and helpful for your event

3

Number of Votes – See how many users have voted the question up, questions can only gain votes. There is no way for an audience member to take back a vote. Use this to gauge the questions reception

4

Reply – This allows you to respond to the users question, they will see the response below their video player

Note: Publicly displayed questions can also be flagged as inappropriate by other attendees, following 4 reports as inappropriate a question will automatically be hidden from public view

Audience View

The audience view allows the submitted questions to be sorted based on the number of votes received, and allows the audience to upvote questions they'd like to hear answered


Restricting Dynamic Questions using Ticket Types

1

Select Projects in the top navigation. Then click the title of the event you wish to work on

2

Expand the Engagement menu on the left and click Questions. From here click the "Ticket Access" button.

3
Here, you can toggle on or off restrictions based on ticket types. If this is toggled on you will be able to allow access to Ask Questions, Vote on Questions and Reply to Questions based on specific ticket types.
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