How to Create and Amend Ticket Types

Article Contents:

• How to Create Ticket Types
• How to Amend or Assign Ticket Types

How to Create Ticket Types

1

Select Projects in the top navigation. Then click the title of the Project you wish to add a Ticket Type to

2

Expand the Advanced menu on the left and click Ticket Types

3

If this is the first Ticket type for this Project, you need to enable Ticket Types using the toggle top right

4

You can then click Create Ticket Type

5

Enter the name you’d like for the Ticket Type and select if it should be given to registrants as a Default Ticke

6

You can now drag and drop the Ticket Types to arrange them as you’d like

How to Amend or Assign Ticket Types

Note: Ticket Types can be assigned when bulk uploading registrations. Please review the article here to learn how to upload registrants.

1

Select Projects in the top navigation. Then click the title of the Project in which you would like to Assign or Amend a Ticket

2

Expand the People menu on the left and click Registrants. This will display a list of all registrants including the Ticket Type currently assigned to them

Note: If there is no Ticket Type column please follow the above instruction number 6 to toggle on the Ticket option.

3

Click the third icon under Actions against the registrant you want to assign or update the ticket for

4

Toggle on any Ticket Types you would like assigned to that registrant