How to Create and Amend Ticket Types

Ticket Types allow you to limit access to certain elements of your events based on the Ticket a registrant is assigned. This article will discuss how to create Ticket Types and also how to amend or assign Ticket Types against your Registrants.
 
Note: You will need a Manager or Admin Account to perform the below actions.

Article Contents:


How to Create Ticket Types

1
Log into the platform, https://events.streamgo.live/dashboard, using your login details provided by your Project Manager
2

Select Projects in the top navigation. Then click the title of the Project you wish to add a Ticket Type to

3

Expand the Advanced menu on the left and click Ticket Types

4

If this is the first Ticket type for this Project, you need to enable Ticket Types using the toggle top right

5

You can then click Create Ticket Type

6

Enter the name you’d like for the Ticket Type and select if it should be given to registrants as a Default Ticke

7

You can now drag and drop the Ticket Types to rank them as you’d like


How to Amend or Assign Ticket Types

Note: Ticket Types can be assigned when bulk uploading registrations. Please review the article here to learn how to upload registrants.
1
Log into the platform, https://events.streamgo.live/dashboard, using your login details provided by your Project Manager
2

Select Projects in the top navigation. Then click the title of the Project in which you would like to Assign or Amend a Ticket

3

Expand the People menu on the left and click Registrants. This will display a list of all registrants including the Ticket Type currently assigned to them

Note: If there is no Ticket Type column please follow the above instruction number 6 to toggle on the Ticket option.

4

Click the third icon under Actions against the registrant you want to assign or update the ticket for

5

Toggle on any Ticket Types you would like assigned to that registrant