Reactions — What They Are and How to Add Them

Reactions

This article will talk through what reactions are and how you can use them for your event.

Article Contents:


What are Reactions?

Reactions are fully customisable clickable responses below a video player to further allow the audience to engage with a session. They can display an animation of the reaction over the video player to other attendees for a shared viewing experience or these animations can be disabled, it's up to you!

Reactions are added at event level and so apply to all sessions related to that event.

Attendees can individually decide if they want to see reaction animations using a toggle switch below the video player.

Adding Reactions to your event

1
Click the Events menu then click the specific Event you want to add reactions to.
2
Click on the engagement header in the navigation bar on the left then select reactions
3

Use the toggle switches on the top of the page to enable reactions on your event and to control if the reaction animation will be displayed to attendees when a reaction is clicked

4
To create a new reaction click the create new reaction button
5
Create a name for the reaction and upload an image to be associated with that reaction. This is the image which will be shown to attendees which they will click to react.
Note: The images used for reactions must be square images (equal width and height) and be a png file

6
Click create reaction to save your changes
7
Existing reactions can be edited or deleted by using the icons to the right of existing reactions

Viewing Audience Responses

1
Click the Events menu then click the specific Event you want to view reports for
2
Expand the Analytics menu and click on Sessions. The click the session you wish to view the reaction report for.
3

Here you can see a breakdown of information regarding that event and towards the bottom you will find the reactions linked to that session. Here you can see an overview of how many people provided which reaction.

4
For a more detailed look at reactions across a session hover over the download report button to the top of the page and select the reaction report option. Once your report has compiled you will be given a notification to be able to download your report as a .csv file. This report will provide a detailed breakdown of which registrants provided which reaction and at what time.
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