Firewall Whitelisting Information & Connection Advice for Presenters
The streamGo presenter studio is compatible with most modern web browsers. If you are having trouble connecting please refer your IT team to the whitelisting information here:
| Domains to whitelist |
| events.streamgo.live |
| ws.streamgo.live |
| guac.streamgo.co.uk |
| guac-bkp.streamgo.co.uk |
| events.streamgo.co.uk |
| www.streamgo.vc |
| dolby.io |
| voxeet.com |
| cdn.chatgo.app |
| chatgo.app |
| firestore.googleapis.com |
| gcdn.co |
| coms.sdk.dolby.io |
| eu.coms.sdk.dolby.io |
| *.amazonaws.com |
Please also ensure that the use of websockets is allowed and to ensure that ports 80, 443 and 6001 are unrestricted.
Additional Notes:
- Javascript must be running and functional
- Make sure you allow permission for your browser and the site to use both your camera and microphone
- 3rd party browser extensions may cause unexpected behaviour and are not supported.
Installing Chrome
We recommend using Chrome as your browser. To download it on your laptop or desktop computer visit: https://www.google.co.uk/chrome/
If you Android mobile device does not already have the Chrome browser installed, you can download it from the Google Play store here.