Downloading an Event Recording

In this article we will be showing you how to download a hosted video of your event. This can be an on-demand generated by the platform or media uploaded manually.

Note: You must have a Manager login type to download event recordings

Article Contents:


How To Download Video

1
Firstly, login to the streamGo platform by visiting https://events.streamgo.live/dashboard and using your login details provided by your Project Manager. Once you're logged in, go to "Projects" in the top navigation bar. Locate the Project you wish to look at and click the title or pencil icon to the right
2
Next, you should expand the Content Menu on the left and Click on Events. Locate the Event that you'd like to download media from and click either the event title or the pencil
3
Expand the Event Content Menu on the left and click Streams
4
Scroll to the section headed Sources. Here you will see a Download button, this will allow you to download a media file.


How To Download Audio

1
Firstly, login to the streamGo platform by visiting https://events.streamgo.live/dashboard and using your login details provided by your Project Manager. Once you're logged in, go to "Projects" in the top navigation bar. Locate the Project you wish to look at and click the title or pencil icon to the right
2
Next, you should expand the Content Menu on the left and Click on Events. Locate the Event that you'd like to download media from and click either the event title or the pencil
3
Expand the Event Content Menu on the left and click Streams
4
Scroll to the section headed Sources. Here you will see a Download Audio button, this will allow you to download an audio file.

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