Downloading a Session Recording
In this article we will be showing you how to download a hosted video of your event. This can be an on-demand generated by the platform or media uploaded manually.
Note: You must have a Manager or Editor account type to download session recordings
How To Download Video
1
Go to "Events" in the top navigation bar. Locate the Event you wish to look at and click the event title or pencil icon to the right
2
Next, you should expand the Content Menu on the left and Click on Sessions. Locate the Session that you'd like to download media from and click either the session title or the pencil. Note that if you are downloading the recording of a live session, the recording will be availible to download from the on-demand session.
3
Expand the Session Content Menu on the left and click Streams. Below the source you will see a "Request Download" button. Click this button and you will recieve a dashbaord notification when your video download is ready. Once a recording is availible to download the download link will be valid for 24 hours. After this point you would have to re-request your download.