Enable Single User Access

This article will discuss the functionality that allows only a single user to login to an event per email address.
Note: You will need to login using an Editor, Manager or Admin Account.

Article Contents:


Turning on Single User Access

1
Log into the platform, https://events.streamgo.live/dashboard, using your login details provided by your Project Manager,
2

Select Projects in the top navigation. Then click the title of the event you wish to have single user access

3

Expand the General menu on the left and click Access Control. 

4

Using the toggle on the top right, ensure Enable Single User Access is turned on


How Single User Access affects users

When Single User Access is Enabled and a second attendee tries to login with the same credentials as another. The first attendee will be taken to the login page and presented with the below error