Enable Single User Access

This article will discuss the functionality that allows only a single user to login to an event per email address.
Note: You will need to login using an Editor, Manager or Admin Account.

Article Contents:


Turning on Single User Access

1
Log into the platform, https://events.streamgo.live/dashboard, using your login details provided by your Project Manager,
2

Select Projects in the top navigation. Then click the title of the event you wish to have single user access

3

Expand the General menu on the left and click Access Control. 

4

Using the toggle on the top right, ensure Enable Single User Access is turned on


How Single User Access affects users

When Single User Access is Enabled and a second attendee tries to login with the same credentials as another. The first attendee will be taken to the login page and presented with the below error

Still need help? Contact Us Contact Us